Case Study · Funeral Home · Evansville, IN
A Family Searching for Help Sees “[Button]” — Your Site Has Placeholder Text in the Services Section.
Titzer Family Funeral Homes — Evansville, IN (Meyer, Simpson & Volkman Chapels) · titzerfuneralhomes.com
The literal text [Button] is live in the services section. The entire testimonials block is duplicated verbatim — every review shows twice. Images are pulling from three separate CDNs, a sign of an incomplete migration that will keep causing problems.
Live right now
The Evidence
Placeholder text, doubled testimonials, and a fragmented image pipeline — all visible on titzerfuneralhomes.com right now. Three locations, one broken website.
Titzer Family Funeral Homes operates three chapels across Evansville, Newburgh, and Elberfeld — Meyer, Simpson, and Volkman. Three locations serving families through loss, all represented by a single website that has visible placeholder text in the services section and a doubled testimonials block.
The Business
Titzer Family Funeral Homes is a multi-location operation serving the greater Evansville area. With three chapels, they have significant reach — and significant exposure. Every failure on the website reflects on all three locations simultaneously.
When a family lands on titzerfuneralhomes.com looking for services or reading the testimonials section and sees [Button] and repeated reviews, it doesn't matter how compassionate the staff is. The digital first impression has already failed them.
What We Found
[Button] Is Live in the Services Section
Literal placeholder text — the kind left behind when a developer forgets to fill in a CTA — is visible to every visitor trying to find out what Titzer offers. A grieving family clicking through the services section sees a broken template, not a path forward. This is the most visible single failure on the site.
The Entire Testimonials Section Is Duplicated
Every single review appears twice, back-to-back, verbatim. A section that should build confidence looks like a technical error — because it is. When families are evaluating which home to trust with their loved one, doubled content raises an immediate credibility question.
Images Loading from Three Separate CDNs
cdn.userway.org, lirp.cdn-website.com, and cdn.tukioswebsites.com are all serving assets on the same page — a classic sign of an incomplete migration. Each external dependency is a point of failure: if any one of those CDNs has an outage, changes their path structure, or introduces latency, images break across the site. The fragmentation is baked in and will only worsen over time.
What We'd Fix
Three locations deserve a website that works as hard as the people running them.
Replace “[Button]” with Real CTAs
Every service section gets purpose-built, human calls-to-action — “Schedule a Consultation,” “View Our Services,” “Talk to Our Team.” No placeholder text anywhere on the live site.
De-Duplicate the Testimonials Section
One clean, properly structured testimonials block. No doubles, no confusion. Each review displays once — and does the trust-building work it was meant to do.
Consolidate the Image Pipeline
Migrate all assets to a single, stable CDN — consistent load performance and zero dependency on legacy migration artifacts. Images load reliably across all three chapel locations.
Spec Redesign Deliverables
- ✓Services section rebuilt — real CTAs, no placeholder text
- ✓Testimonials de-duplicated — one clean block, every review once
- ✓Consolidated image pipeline — single CDN, reliable load performance
- ✓Three-chapel structure — Meyer, Simpson, and Volkman each properly represented
- ✓Evansville funeral home SEO — structured for families searching across all three service areas
- ✓Mobile-first build — families research during some of the hardest moments of their lives
The Opportunity
Three chapels across three communities, and every family in Evansville, Newburgh, and Elberfeld who visits the website sees the same broken services section and doubled testimonials. The reputation Titzer has built over years of service is getting undercut by a site that was never finished.
Three locations. One broken website. Families across Evansville, Newburgh, and Elberfeld deserve better than “[Button].”
Three chapels. One broken website. Let's fix it.
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